Agenda

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1. EXHIBITION OPENING
OPEN SPACE – QUEEN ROOM 1
08:00 – 08:30
Guest Reception
08:30 – 08:40
Exhibition Opening
08:40 – 09:00
VIP Exhibition Tour
09:00
Delegates move to HANOI STAGE (Queen Room 2) to begin the Plenary Session

2. PLENARY SESSION: OPTIMIZING - BREAKTHROUGH GROWTH WITH AI AGENTS
RESERVED STAGE – QUEEN ROOM 2 - JUNE 03, 2025
08:00 – 08:30
Guest reception
08:30 – 09:00
Exhibition Opening and VIP Tour
09:05 – 09:10
Introduction
09:10 – 09:30
Opening remark
By Mr. Nguyen Van Khoa Chairman of VINASA
09:30 – 09:50
Keynote 1: Resolution No. 57-NQ/TW: The Key to Unlocking AI and Breakthrough Growth for Ho Chi Minh City
By Mr. Lam Dinh Thang Giám đốc Sở Khoa học và Công nghệ Thành phố Hồ Chí Minh, Ông Trần Minh Tuấn Vụ Trưởng, Vụ Kinh tế số và Xã hội số - Bộ Khoa học Công nghệ
09:50 – 10:10
Keynote 2: AI Agent Trends – The Future of Automation & Personalization
By Mr. Vo Trong Thu Trưởng phòng AI Lab, GreenNode
10:10 – 10:30
Keynote 3: AI Agents and Business Growth
By Ms. Nguyen Ngoc Le Giám đốc Khối Kinh doanh Doanh nghiệp vừa, MISA
10:30 – 10:50
Keynote 4: AI in Outsourcing – Turning Point or Late Mover? Vietnam's Opportunity to Conquer the Global Market
By Mr. Andy Phạm Founder & CEO, Luna AI
10:50 – 11:10
Case Study: Self-built Enterprise AI Agent Platforms – Practical Implementation Insights
By Mr. Bui Kien Senior Solution Architect, BytePlus
11:10 - 11:45
Panel Discussion: Digital Tech Enterprises and Policymakers – Comprehensive Support for SMEs and Household Businesses
By Mr. Lâm Quang Nam Vice Chairman of VINASA
11:55
Closing

3. SEMINAR 1: OPTIMIZING OPERATIONS IN THE AI-DRIVEN ERA
RESERVED STAGE – QUEEN ROOM 2 – JUNE 03, 2025
13:00 – 13:30
Guest reception
13:30 – 13:35
Introduction
13:35 – 14:00
Keynote 1: From Hype To Impact: AI Adoption Through a Business Lens
By Mr. Phan The Tien Solution Consulting Engineer, Zoho Corporation
14:00 – 14:20
AI Applications in Information Security Assurance
By Mr. Nguyen Thanh Lam Trưởng Trung tâm An ninh mạng, Công ty TNHH một thành viên Phát triển Công viên phần mềm Quang Trung (QTSC)
14:20 – 14:35
AI Driving Breakthroughs for Vietnamese Businesses: From Data to Decision-Making
By Mr. Ma Thanh Danh Deputy CEO, KIDO Group
14:35 - 14:55
Break & Networking & Solution Exhibition Tour
14:55 – 15:25
Keynote 2: AI – A New Growth Driver in Modern Sales Strategies
By Mr. Nam Nguyen Founder & CEO, OplaCRM
15:25 – 15:45
Smart Solutions and AI-Powered Ecosystems to Enhance Performance and Customer Experience
By Mr. Nguyen Xuan Truyen Chief Strategy & Transformation Officer (CSTO), GMO-Z.com RUNSYSTEM
15:45 – 16:05
Digital Transformation and Effective AI Implementation at PetroVietnam
By Mr. Pham Thanh Ha CIO, PTSC Mechanical & Construction Co., Ltd.
16:05 – 16:35
Panel: Revolutionizing Customer Management with AI
By Mr. Nam Nguyen Founder & CEO, OplaCRM

Speakers:
- Mr. Nguyen Xuan Truyen, Chief Strategy & Transformation Officer (CSTO), GMO-Z.com RUNSYSTEM
- Mr. Vien Tran, Co-Founder & CEO, FilumAI
- Mr. Pham Thanh Ha, CTO, PTSC Mechanical and Construction Co., Ltd.
- Mr. Phan The Tien, Solution Consulting Engineer, Zoho Corporation
03/06/2025
16:35 - 16:40
Speaker Certificate & Group photo
16:45
Closing

4. SEMINAR 2:AI BOT - VIRTUAL ASSISTANT
OPEN STAGE – QUEEN ROOM 1
13:00 – 14:00
Guest reception
14:00 – 14:05
Introduction
14:00 – 14:30
Keynote: AI Bot Trends 2025 – Opportunities and Challenges for Businesses
By Mr. Đặng Hữu Sơn CEO, LovinBot
14:30 – 14:50
Boosting Sales with AI Bots for Automated Selling
By Mr. Nguyen Nguyen Hung Sales Director, Callio
14:50 – 15:10
Smart Task Management with AI Bots
By Mr. Huynh Duc Hanh Trưởng phòng Sản phẩm – Công nghệ Công ty Cổ phần Công nghệ Sao Bắc Đẩu
15:10 – 15:30
Q&A with Experts
By Mr. Pham Tien Thanh Chairman of Saigon Technology
15:30 – 15:50
Case Study: Building AI Bots in Real Estate Sales
By Mr. Nguyen Khanh Duy Giám đốc Giải Pháp GESO
15:50 - 16:10
Experience in Developing AI Bots for the Beauty and Wellness Industry
By Mr. Nguyễn Linh Nhân CEO, OMI JSC
16:20 - 16:50
Closing & Group photo

5. SEMINAR 3: AUTOMATING SALES GROWTH - AI AGENTS IN MEDIA, MARKETING, AND SALES
RESERVED STAGE – QUEEN ROOM 2 - JUNE 04, 2025
08:00 – 09:00
Guest reception
09:00 – 09:05
Introduction
09:05 – 09:30
Keynote: Smart Branding – Leveraging AI to Leave a Lasting Impression in Customers’ Minds
By Mr. Nguyễn Tiến Huy CEO of Pencil Group, Author of the book "Không AI Cản được AI"
09:30 – 09:50
From Martech 1.0 to Deep Martech: AI-Driven Strategies to Optimize Costs and Boost Marketing ROI
By Mr. Nguyễn Đắc Tình Founder of Vietnam MarTech Network, Chairman of TicketX Corporation
09:50 – 10:10
Case Study: Pioneering Enterprises Succeeding with AI Marketing
By Mr. Nguyễn Lương Bằng Founder of theAlita.com & Socialheat.net
10:10 – 10:25
Break & Networking & Solution Exhibition Tour
10:25 – 10:45
Keynote 2: AI and Data Analytics in the Customer Journey (CX)
By Ms. Hoàng Ngọc Anh CXO – Chief Experience Officer at ZENIFY
10:45 – 11:05
Integrating AI into CRM Systems: Solutions and Practical Insights
By Ms. Le Thi Thu Hang CEO Công ty TNHH Dịch vụ Tư Vấn Hoàng Lê
11:05 – 11:20
Connecting B2B Customers through the V-Network Platform
By Mr. Đỗ Thanh Bình Director of International Cooperation Department, VINASA
11:15 – 12:00
Panel Discussion: Marketing Automation – From Theory to Practice
By Mr. Nguyễn Đắc Tình Founder of Vietnam MarTech Network, Chairman of TicketX Corporation

Speakers:
Mr. Nguyễn Lương Bằng, Founder of theAlita.com & Socialheat.net
Ms. Hoàng Ngọc Anh, CXO – Chief Experience Officer at ZENIFY
04/06/2025
12:00
Closing & Group photo

6. SEMINAR 4: CREATING AI-POWERED AUTOMATED COMMUNICATION CHANNELS
OPEN STAGE – QUEEN ROOM 1
08:00 – 09:00
Guest reception
09:00 – 09:05
Introduction
09:05 – 09:20
AI-Era Communications: Trends and Sustainable Development Strategies
09:20 – 09:35
Generative AI for Content Creation
By Mr. Nguyễn Tiến Huy CEO of Pencil Group, Author of the book "Không AI Cản được AI"
09:35 – 09:50
AI-Driven Content: Personalization to Boost Engagement and Conversion
09:50 – 10:05
Multichannel Communication with AI
11:45 – 11:50
Closing & Group photo

7. SEMINAR 5: DX IN E-COMMERCE & LOGISTICS - BREAKTHROUGH REVENUE GROWTH WITH AI
RESERVED STAGE – QUEEN ROOM 2 – JUNE 04, 2025
13:00 – 13:30
Guest reception
13:30 – 13:35
Introduction
13:35 – 13:40
Opening Remarks by Leaders from VINASA
13:40 – 13:45
Opening Remarks by Leaders from ITPC
By Ms. Ho Thi Quyen Phó Giám đốc Trung tâm Xúc tiến Thương mại và Đầu tư Thành phố Hồ Chí Minh (ITPC)
13:45 – 14:05
AI – A Driving Force for Digital Transformation in E-Commerce & Logistics
By Mr. Nguyen Minh Duc Phó Tổng Thư Ký Hiệp hội Thương mại điện tử Việt Nam
14:05 – 14:25
Key Metrics for Breakthrough Growth on E-Commerce Platforms
14:25 – 14:45
Digital Trust – Boosting Credibility and Sales for Online Sellers
By Mr. Đỗ Thanh Bình Director of International Cooperation Department, VINASA
14:45 – 15:05
Personalized Shopping Experience
By Mr. Jack Nguyen Quản lý khu vực Đông Nam Á, Insider
15:05 – 15:20
Break & Networking & Solution Exhibition Tour
15:20 – 15:40
Global Potential of Online Export Markets
15:40 – 16:00
AI-Powered Optimization of E-Commerce Logistics Systems
By Mr. Le Van Thuy Trưởng phòng Tư vấn và Triển khai Sản phẩm, Smartlog
16:00 – 16:20
Case Study: Applying AI and Big Data in E-Commerce
By Mr. Nguyen Manh Tan Giám Đốc Marketing Haravan
16:20 – 17:00
Panel Discussion: From Data to Revenue – When AI Becomes Your Sales Partner
By Mr. Nguyen Minh Duc Phó Tổng Thư Ký Hiệp hội Thương mại điện tử Việt Nam

Panelists:
Mr. Phạm Tiến Thành, Chairman, Saigon Technology
Mr. Trịnh Đình Thắng, DX Program Manager, PNJ
Representative from Insider/NielsenIQ
Representative from Amazon Global Selling Vietnam / Alibaba
Expert / Executive from IT company (Shopee/TikTok)
04/06/2025
17:00 - 17:10
Speaker Certificate & Group photo
17:10
Closing

8. SEMINAR 6: AI SKILLS FOR PERSONAL PRODUCTIVITY
OPEN STAGE – QUEEN ROOM 1
13:30 – 13:55
Guest reception
13:35 – 13:55
Keynote: The AI Era – Empowering Digital Workforce
By Mr. Wilson Liêu Chairman of the Vietnam AI Capacity Development Alliance
13:55 – 14:00
Introduction
14:30 – 14:50
Personalized Learning with AI
By Mr. Dinh Hoang Kien Founder & CEO Công ty TNHH Vedax
14:50 – 15:10
Break & Networking & Solution Exhibition Tour
14:55 – 15:15
AI in Content Creation Development
15:30 – 15:55
Panel Talk: AI Ethics in Workforce Development
16:20 – 16:40
Q&A
16:25 – 16:50
Closing and Group photo

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AGENDA

1. EXHIBITION OPENING

Guest Reception

Exhibition Opening

VIP Exhibition Tour

Delegates move to HANOI STAGE (Queen Room 2) to begin the Plenary Session

2. PLENARY SESSION: OPTIMIZING - BREAKTHROUGH GROWTH WITH AI AGENTS

Guest reception

Exhibition Opening and VIP Tour

Introduction

Opening remark

Keynote 1: Resolution No. 57-NQ/TW: The Key to Unlocking AI and Breakthrough Growth for Ho Chi Minh City

Keynote 2: AI Agent Trends – The Future of Automation & Personalization

Keynote 3: AI Agents and Business Growth

Keynote 4: AI in Outsourcing – Turning Point or Late Mover? Vietnam's Opportunity to Conquer the Global Market

Case Study: Self-built Enterprise AI Agent Platforms – Practical Implementation Insights

Panel Discussion: Digital Tech Enterprises and Policymakers – Comprehensive Support for SMEs and Household Businesses

Closing

3. SEMINAR 1: OPTIMIZING OPERATIONS IN THE AI-DRIVEN ERA

Guest reception

Introduction

Keynote 1: From Hype To Impact: AI Adoption Through a Business Lens

AI Applications in Information Security Assurance

AI Driving Breakthroughs for Vietnamese Businesses: From Data to Decision-Making

Break & Networking & Solution Exhibition Tour

Keynote 2: AI – A New Growth Driver in Modern Sales Strategies

Smart Solutions and AI-Powered Ecosystems to Enhance Performance and Customer Experience

Digital Transformation and Effective AI Implementation at PetroVietnam

Panel: Revolutionizing Customer Management with AI

Speaker Certificate & Group photo

Closing

4. SEMINAR 2:AI BOT - VIRTUAL ASSISTANT

Guest reception

Introduction

Keynote: AI Bot Trends 2025 – Opportunities and Challenges for Businesses

Boosting Sales with AI Bots for Automated Selling

Smart Task Management with AI Bots

Q&A with Experts

Case Study: Building AI Bots in Real Estate Sales

Experience in Developing AI Bots for the Beauty and Wellness Industry

Closing & Group photo

5. SEMINAR 3: AUTOMATING SALES GROWTH - AI AGENTS IN MEDIA, MARKETING, AND SALES

Guest reception

Introduction

Keynote: Smart Branding – Leveraging AI to Leave a Lasting Impression in Customers’ Minds

From Martech 1.0 to Deep Martech: AI-Driven Strategies to Optimize Costs and Boost Marketing ROI

Case Study: Pioneering Enterprises Succeeding with AI Marketing

Break & Networking & Solution Exhibition Tour

Keynote 2: AI and Data Analytics in the Customer Journey (CX)

Integrating AI into CRM Systems: Solutions and Practical Insights

Connecting B2B Customers through the V-Network Platform

Panel Discussion: Marketing Automation – From Theory to Practice

Closing & Group photo

6. SEMINAR 4: CREATING AI-POWERED AUTOMATED COMMUNICATION CHANNELS

Guest reception

Introduction

AI-Era Communications: Trends and Sustainable Development Strategies

Generative AI for Content Creation

AI-Driven Content: Personalization to Boost Engagement and Conversion

Multichannel Communication with AI

Closing & Group photo

7. SEMINAR 5: DX IN E-COMMERCE & LOGISTICS - BREAKTHROUGH REVENUE GROWTH WITH AI

Guest reception

Introduction

Opening Remarks by Leaders from VINASA

Opening Remarks by Leaders from ITPC

AI – A Driving Force for Digital Transformation in E-Commerce & Logistics

Key Metrics for Breakthrough Growth on E-Commerce Platforms

Digital Trust – Boosting Credibility and Sales for Online Sellers

Personalized Shopping Experience

Break & Networking & Solution Exhibition Tour

Global Potential of Online Export Markets

AI-Powered Optimization of E-Commerce Logistics Systems

Case Study: Applying AI and Big Data in E-Commerce

Panel Discussion: From Data to Revenue – When AI Becomes Your Sales Partner

Speaker Certificate & Group photo

Closing